Effective date: 15 October 2026
Introduction
Welcome to Skanda Enterprises website. These Terms of Use govern your access to and use of our website, which provides information about our fiber laser cutting components, consumables, and spare parts.
By accessing or using this website, you acknowledge these Terms of Use. If you do not agree with them, please refrain from using the website.
Terminology
In these Terms of Use:
- “Skanda Enterprises”, “Skanda”, “we”, “us”, and “our” refer to Skanda Enterprises.
- “You” and “your” refer to any person accessing or using this website.
- “Website” refers to the Skanda Enterprises website and its published content.
These terms apply to the use of our website. Any product quotation, confirmed order, or sale may also be subject to separate commercial terms agreed between Skanda Enterprises and the customer.
Purpose of This Website
This website is intended to provide information about our products and allow customers to enquire about product suitability, specifications, availability, and quotations.
The website is a product catalogue and enquiry platform. It does not currently support online purchasing, customer accounts, or online payments.
Submitting an enquiry does not, by itself, constitute a confirmed order or create an obligation for either party to complete a sale. Orders are handled separately through quotations and the relevant purchase, invoicing, and payment arrangements agreed between Skanda Enterprises and the customer.
Product Information and Availability
We make reasonable efforts to provide useful and accurate product descriptions, specifications, images, and other technical information. However, product details, model numbers, specifications, appearance, availability, and compatible applications may change as manufacturers update their products or supply conditions change. Some website information may be indicative rather than a guarantee that a particular item is currently available or suitable for a specific machine.
If you are considering a purchase, please contact us to confirm the current specifications, compatibility, availability, and applicable commercial terms. The quotation or other written confirmation issued for your enquiry will set out the details applicable to the proposed supply. We will make reasonable efforts to correct material errors brought to our attention.
Product Compatibility and Technical Guidance
Our team can assist customers in identifying components based on the machine model, part number, application, and technical information provided. To help us make an accurate recommendation, please provide complete and correct information about your machine and requirements. Where necessary, we may ask for additional details before recommending or quoting a product. We aim to provide practical and relevant guidance. However, compatibility may depend on the exact machine configuration, installed components, operating conditions, and other factors that cannot always be assessed from an enquiry alone.
Before placing an order, customers should review the product details and confirm that the proposed component meets their requirements. If a product supplied by us is found to be incorrect or inconsistent with the agreed specifications, please contact us promptly so that we can review the matter and discuss an appropriate resolution.
Nothing in these terms excludes any responsibility that cannot lawfully be excluded, including responsibility arising from applicable law or from a failure to meet an expressly agreed product specification.
Enquiries, Quotations, and Orders
Customers may contact us through the website enquiry form, email, phone, or WhatsApp.
We will review enquiries and may request further information to clarify product requirements. We aim to provide relevant responses and quotations within a reasonable time, although response times may vary depending on the complexity of the enquiry and product availability.
A quotation may specify, as applicable:
- Product description, model, and quantity
- Price and applicable taxes
- Quotation validity
- Payment terms
- Delivery arrangements and estimated timelines
- Freight and other applicable charges
- Applicable warranty, return, or replacement conditions
Please review the quotation carefully and raise any questions before confirming an order.
A sale will proceed in accordance with the quotation, purchase order acceptance, invoice, and other written commercial terms agreed between the parties. If documents contain conflicting terms, the parties should clarify the applicable terms in writing before proceeding.
Prices, Taxes, and Delivery
Prices are not displayed on this website. Pricing and applicable commercial terms are provided in response to enquiries.
Delivery is offered across India, subject to product availability, the agreed quotation, and applicable delivery arrangements. Any delivery date or timeframe provided before confirmation should be treated as an estimate unless expressly confirmed in writing as a commitment. We will make reasonable efforts to communicate material delays or changes once they become known to us.
Freight, taxes, packing, and other charges will be handled as specified in the applicable quotation or invoice. If a delivery is delayed, a shipment is damaged, or a product appears to be missing or incorrect, please contact us promptly with the relevant order and delivery details so that we can investigate and work towards a fair resolution.
Returns, Replacements, Defective Products, and Warranty
We want customers to receive products that correspond to the agreed order and specifications.
If you receive an incorrect, damaged, defective, or materially non-conforming product, please contact us as soon as reasonably possible at info@skanda-enterprises.com or +91 98949 90061. Please provide the quotation or invoice details and a description of the issue. We may request reasonable supporting information to assess the complaint.
Skanda Enterprises will review the circumstances, including the product supplied, the agreed specifications, the nature of the issue, and any applicable manufacturer warranty or supplier terms. Depending on the circumstances and applicable law, possible resolutions may include technical assistance, repair, replacement, or another appropriate remedy agreed between the parties.
Return or replacement requests for reasons other than an incorrect, damaged, defective, or non-conforming supply will be assessed individually and must be agreed with Skanda Enterprises before the product is returned. Please contact us for instructions before dispatching any return.
Warranty coverage, duration, and conditions may vary by product and manufacturer. Where a manufacturer warranty applies, we will communicate the relevant terms to the extent available to us. A manufacturer's warranty does not automatically replace or remove any obligations that Skanda Enterprises may have under the agreed sale or applicable law.
We do not promise a universal warranty period or automatic return entitlement for every product. Equally, nothing in these terms is intended to remove rights or remedies that cannot lawfully be excluded.
The warranty and complaint terms stated in the applicable quotation, invoice, or other written sales documentation should be reviewed before an order is confirmed.
Third-Party Brands and Trademarks
This website may refer to third-party manufacturers and brands, including Raytools, Bochu, WSX, Max, and Raycus, to identify relevant products or components.
All third-party names, logos, and trademarks belong to their respective owners. Their appearance on this website does not, by itself, imply ownership of those marks or a partnership, endorsement, or authorisation beyond any relationship that exists.
Product warranties and manufacturer support, where applicable, are governed by the relevant terms. Skanda Enterprises will communicate the information available to us concerning such terms and will address its own obligations in accordance with the applicable sale and law.
Intellectual Property and Permitted Use
Unless otherwise stated, original website text, design elements, and other content created and owned by Skanda Enterprises are protected by applicable intellectual property laws.
Customers may download or use product catalogues and product information made available for that purpose for their own legitimate business reference. Other website content must not be copied, republished, modified, distributed, or commercially exploited without permission, except where permitted by law.
Manufacturer photographs, catalogues, logos, product drawings, and other third-party materials remain subject to their respective owners’ rights and any applicable permissions or licences.
Nothing in these terms transfers ownership of Skanda Enterprises’ or any third party’s intellectual property to website visitors.
Acceptable Website Use
You agree not to:
- Use the website for unlawful, fraudulent, or misleading purposes.
- Submit information that you know to be false or materially inaccurate.
- Attempt to gain unauthorised access to the website, its database, or related systems.
- Interfere with website operation, security, or availability.
- Copy, scrape, or reuse website content in a manner that violates applicable law or the rights of Skanda Enterprises or third parties.
We may take reasonable steps to protect the website and our business from misuse or security threats.
Website Availability and Errors
We aim to keep the website accessible and its information useful and up to date. However, temporary interruptions may occur due to maintenance, technical problems, hosting issues, or circumstances outside our reasonable control.
We do not guarantee uninterrupted or error-free access at all times. If you identify an error or have difficulty accessing product information, please contact us so that we can review the issue.
Nothing in these terms excludes liability where doing so would be unlawful.
External Websites and Services
Our website or communications may refer to third-party websites or services, including external communication platforms. These services operate independently and may have their own terms, privacy policies, and security practices.
Skanda Enterprises does not control the content or policies of independent third-party websites. We encourage users to review the relevant terms before using those services.
Changes to These Terms
We may update these Terms of Use to reflect changes in our business, website, or legal requirements. The latest version will be published on this page with an updated effective date.
Changes to these website terms do not automatically alter the terms of a previously confirmed sale. Any changes to an existing order or agreement should be addressed through the applicable written commercial arrangements and law.
Governing Law and Disputes
These Terms of Use are governed by the laws of India.
Any dispute relating to these terms will be handled in accordance with applicable Indian law. Subject to applicable law and the enforceability of this clause, the competent courts shall have jurisdiction.
We encourage customers to contact us first so that concerns can be reviewed and, where possible, resolved through direct communication.
Contact Us
For questions about these Terms of Use, product information, or a concern relating to an enquiry or supply, please contact:
Skanda Enterprises Door No. 2, Vellalore Road, Coimbatore, Tamil Nadu 641005, India Email: info@skanda-enterprises.com Phone: +91 98949 90061